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How to log in to your Client Area, cPanel and webmail Print

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You have three places to log in. Each one does a different job.

Client Area: invoices, services and domains

  1. Go to clients.jometechhosting.com.
  2. Enter the email address and password you registered with, or choose Sign in with Google.
  3. Forgotten your password? Click Forgot Password? and follow the email we send you.

cPanel: website files, email accounts and databases

  1. Log in to the Client Area.
  2. Open Services, then My Services, and click your hosting plan.
  3. Click Log in to cPanel. It opens already signed in.

You can also go straight to cpanel.yourdomain.co.zw (put cpanel. in front of your own domain) and sign in with the cPanel username and password from your welcome email.

Webmail: read and send email in a browser

Go to webmail.yourdomain.co.zw (put webmail. in front of your own domain) and sign in with your full email address and its password.

If you cannot log in

  • Check that you are using the right login for the right place: your Client Area password is different from your email password.
  • If your domain was registered in the last 24 hours, the cpanel. and webmail. addresses start working once the domain is live. Until then, use the Client Area button.
  • After several wrong passwords the server can block your connection for a short time. Wait a few minutes or contact us.

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Need a hand?

WhatsApp us on +263 78 377 1089, email support@jometechafrica.com or open a support ticket. Our Harare team is available Monday to Friday, 08:00 to 17:00, and Saturday, 08:00 to 13:00.


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