An SSL certificate encrypts the connection between your visitors and your site and shows the padlock in the browser. Without it, browsers warn visitors that your site is "Not secure". SSL is free and automatic on every hosting plan.
Check that SSL is active
- Log in to cPanel from the Client Area.
- Open SSL/TLS Status under Security.
- A green padlock beside each name means it is secured.
- If a name shows a red icon, tick it and click Run AutoSSL. The certificate normally appears within the hour.
The certificate can only be issued once your domain points to our servers and is live.
Send all visitors to HTTPS
- In cPanel, open Domains.
- Switch on Force HTTPS Redirect for your domain.
If you prefer to do it yourself, add this at the top of the .htaccess file in public_html:
RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
WordPress
In Settings, then General, make sure both site addresses start with https://. If the padlock is missing on some pages, old image links still use http://; a plugin such as Really Simple SSL fixes them.
Need a paid certificate?
Free SSL is right for most sites. If you need a certificate that shows your verified company name, see our SSL certificates.
Related guides
Need a hand?
WhatsApp us on +263 78 377 1089, email support@jometechafrica.com or open a support ticket. Our Harare team is available Monday to Friday, 08:00 to 17:00, and Saturday, 08:00 to 13:00.
