If your site has outgrown its plan, or you need more websites or email accounts, you can change plan in a few clicks. Nothing is moved and there is no downtime.
Steps
- Log in to the Client Area.
- Open Services, then My Services, and click your hosting plan.
- Click Upgrade/Downgrade.
- Choose the new plan and billing period.
- Check the summary. When you upgrade, you only pay the difference for the time left in your current billing period.
- Pay the invoice. The new limits apply as soon as payment is confirmed.
Signs you need a bigger plan
- cPanel shows your disk space is nearly full.
- You have used all your email accounts or want to host another website.
- Your site slows down at busy times and Resource Usage in cPanel shows you are reaching your limits.
Downgrading
Before moving to a smaller plan, check that your disk usage, number of websites and number of email accounts fit within the smaller plan's limits. If you are not sure, ask us and we will check for you.
Compare plans on the web hosting page.
Related guides
Need a hand?
WhatsApp us on +263 78 377 1089, email support@jometechafrica.com or open a support ticket. Our Harare team is available Monday to Friday, 08:00 to 17:00, and Saturday, 08:00 to 13:00.
