When you change nameservers or a DNS record, the change is saved at once but networks around the world keep the old answer for a while. Waiting for them all to update is called propagation.
How long it takes
- A single record (A, CNAME, MX or TXT): usually within an hour, up to 24 hours.
- Nameservers: a few hours for most people, up to 24 to 48 hours everywhere.
- .co.zw nameserver changes are first processed by the registry (ZISPA), normally within 24 hours, and then propagate.
Check progress
- Open a checker such as dnschecker.org.
- Enter your domain and choose the record type, for example NS for nameservers or A for the website.
- Green ticks show where the new value has arrived.
While you wait
- Some visitors see the old site and some the new one. This is normal.
- To see the latest version yourself, try mobile data or a private browser window.
- Do not keep changing the settings. Every change restarts the wait.
- When moving a website, keep the old hosting active for a few days so nobody lands on a dead site and no email is lost.
Still not updated after 48 hours?
Check the nameservers or record for typing mistakes, then contact us with your domain name and we will check it for you.
Related guides
Need a hand?
WhatsApp us on +263 78 377 1089, email support@jometechafrica.com or open a support ticket. Our Harare team is available Monday to Friday, 08:00 to 17:00, and Saturday, 08:00 to 13:00.
