Talk to us
- Chat on our website: click Ask us anything at the bottom of any page for an instant answer about hosting, domains, email and prices. If it cannot help, it passes your question to our team.
- WhatsApp: +263 78 377 1089. Best for quick questions and for sending screenshots.
- Support ticket: open a ticket in the Client Area. Best for technical problems that need a record.
- Email: support@jometechafrica.com.
- In person: JomeTech Africa, 163 Chinhoyi Street, Corner Chinhoyi Street and Nelson Mandela Avenue, Harare.
Find the answer yourself
- How-to guides: step-by-step instructions for email, WordPress, domains, DNS, SSL and payments.
- Help centre: quick answers to the questions we are asked most.
- Glossary: plain-language meanings of hosting and internet terms.
- Knowledgebase: the articles in this section, grouped by topic.
- Server status: live checks of our servers.
Get a faster answer
Whichever way you contact us, include your domain name, what you were trying to do and a screenshot of any error.
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Need a hand?
WhatsApp us on +263 78 377 1089, email support@jometechafrica.com or open a support ticket. Our Harare team is available Monday to Friday, 08:00 to 17:00, and Saturday, 08:00 to 13:00.
